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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Frank Moran Jr

November 15, 2024

5  out of  5
rating by Frank Moran Jr
"I have been insured by State Farm, Mike Ball’s office in Gettysburg, PA, since 2013. I have never experienced any problems or issues with them. All of my insurance needs are covered by them. Every 5 years, I conduct an extensive search to make sure my insurance costs are competitive. In 13 years, I have not found a single carrier that can beat the price I am paying. I am sure the service can’t be beat either. Thank you Mike"
We responded:
"Thanks Frank! We try to give you the best products and service for the best value! "
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Holly Purdy

November 5, 2024

5  out of  5
rating by Holly Purdy
"Mike and his staff are always friendly and always take the time to address my needs personally. I am very happy with Mike😊"
We responded:
"Thanks Holly! "
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Brian Bowie

October 24, 2024

5  out of  5
rating by Brian Bowie
"I've been with State Farm since 1997 and have always experienced professional friendly service. I finally convinced my father (Al Bowie) to move his home and auto policies and after meeting with Mike was very impressed with the courtesy, kindness, and professionalism from all of the staff. As he is not too internet savvy he asked me to pass on his appreciation..."
We responded:
"Thanks Brian, It was a pleasure working with your father, Al. We always like to get to know each of our customers so that we can personalize their policies. Thanks for referring him to us. "
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Lisa Mott

August 28, 2024

5  out of  5
rating by Lisa Mott
"Mike and his team helped us cover all of our insurance needs. By understanding our specific circumstances, they were able to offer comprehensive coverage at competitive pricing. The team is very responsive to questions and requests. I would highly recommend this knowledgeable group!"
We responded:
"We always look forward to talking with You and Steve. Thank you for your kind words. "
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kim macciola

August 28, 2024

5  out of  5
rating by kim macciola
"Mike has excellent customer service and always is so quick to respond! Happy to have him as my insurance agent! Never leaves any questions unanswered!"
We responded:
"Thanks Kim! Let us know if you need any help in the future. "
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Danika Boyd

August 28, 2024

5  out of  5
rating by Danika Boyd
"Mike and his office provide amazing service! With new businesses the insurance world can be overwhelming. They take care of every concern promptly and go above and beyond to help! Our home and auto claims were a breeze with this office. Thank you for the great service!"
We responded:
"I'm glad we've me able to take care of you and your family. Thanks for the review! "
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Donnie Shull

February 20, 2024

5  out of  5
rating by Donnie Shull
"Very pleased with State Farm. Beth has helped me get the best prices for my vehicles. She is very quick getting the information that you need in a timely manner. Hands down to her. Great job!👍"
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Ginny Hooper

February 10, 2024

5  out of  5
rating by Ginny Hooper
"I want to give a special shoutout to Beth of the office of Mike Ball, State Farm Agency. Beth stopped her duties to help me with a problem and in no time it was completed. Mike Ball and team goes beyond daily activities to provide great service. The team is knowledgeable and service is with a smile. I would recommend this Agency for your insurance needs. Thanks again Beth."
We responded:
"Beth has a wealth of knowledge. She's a great resource. Stop in anytime. We will always try to help. Thanks again for your kind words. "
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doug mayblum

February 7, 2024

5  out of  5
rating by doug mayblum
"My wife had some complex transactions related to our move into Pa. The agent, Beth, was incredibly [atient and thorough. She carefully reviewed all of ourr insurance components and made certain our coverage met our needs. We have moved many times, changed agents but never received the wonderful service Beth afforded us."
We responded:
"Doug, Thank you so much for recognizing Beth's customer service efforts. She is a Rock Star in my book. We hope your move to Gettysburg continues to be a smooth process. "
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Mehfyy

January 25, 2024

5  out of  5
rating by Mehfyy
"I was in search of business insurance for my painting company in the area. After looking around, I talked to Beth and she was a big help with getting everything sorted out. Checked every box and handled it in a timely manner. Great rates and friendly atmosphere. Highly suggested if you are in the Gettysburg area."
We responded:
"Mehfy, Thanks for recognizing Beth. She's a great team member. Let us know if we can help you out with anything else in the future. "
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James Strand

July 27, 2023

5  out of  5
rating by James Strand
"Love this agent. I worked for Mike years back and I have left the insurance industry and have kept Mike as my agent because he is the best around. Mike and his staff, specifically Heather, make it worth staying."
We responded:
"We miss you here James. Heather's does a great job for our customers. We have a few more superstars in the of office as well. I hope you get a chance to talk with Jeff, Gracine, and Greg. "
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Autumn Hanzlik

March 28, 2023

5  out of  5
rating by Autumn Hanzlik
"My family has been with State Farm since the early 1900's- Mike Ball's office does State Farm justice to the legacy of this business in their everyday commitment. Highly recommend any and all of your services to be transferred or opened with this office."
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Amanda Potts

December 14, 2022

5  out of  5
rating by Amanda Potts
"I can't say enough great things about everyone in Mike Ball's office. Every time I call they are more than willing to help. They all have great personalities and work to build relationships. When I call they know who I am as soon as they answer. I never feel like "just another customer". There have been a few times that they went above and beyond to ensure that I was taken care of. As a customer service manager I use experiences like these to train. I hope that with each interaction with Mike Ball's office I have more knowledge to share with my team. Keep up the amazing work! Yours Truly- Someone Special"
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Amanda Kittelberger

September 12, 2022

5  out of  5
rating by Amanda Kittelberger
"AMAZING SERVICE. I didn't know insurance could work this well any more. I've found home/auto insurance increasingly hard to handle over the years. The couple of claims I've had over 15 years were complicated; I'm never sure if my interests are protected, and it is hard to get well-informed help. I finally switched to Mike Ball at State Farm Gettysburg and am SO PLEASED! Heather P at Mr. Ball's office is incredible. She knows her biz and understood from the moment she picked up the phone that it is her job to help me. She's using her deep knowledge and experience to unravel a complicated claim with my financial well-being at the front of her efforts. My policy set-up meetings with Mike Ball were great and other office staff have been as helpful and smart as Heather. I spent a long time looking for a new insurance agent in my area and am so grateful I landed here!"
We responded:
"Thank you so much for this glowing review of our office! We strive to build relationships with our customers as we intend to keep them for the long haul - making them a part of the State Farm family! The employees in the office often refer to Heather as, "State Farm" due to her vast knowledge of insurance as well as her hand in the community she serves. We look forward to making sure your family is always safe and protected."
Profile photo of Sharon Groft

Sharon Groft

July 24, 2022

5  out of  5
rating by Sharon Groft
"I've been with State farm and Mike Ball's office for many years. They're on their game, anytime I need something they get right on it. They help me find savings. I won't go anywhere else."
We responded:
"Thank you so much for sharing this, Sharon! Mike Ball State Farm Insurance does the most to get you and your family the best policy and price! We care about our customers as if they are family. We are grateful to have you apart of ours!"
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Joe Macharsky

May 27, 2022

5  out of  5
rating by Joe Macharsky
"I have been with Mike for years and it has been great. Whenever we have an issue both his team and State Farm are always very responsive."
We responded:
"We are so happy to hear your positive experience with Mike Ball State Farm Insurance! We are always a call or click away for any and all of your insurance needs!"
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Darren Hartzell

December 7, 2021

5  out of  5
rating by Darren Hartzell
"Mike and his team are great!"
We responded:
"Thanks for your review, Darren!"
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Paul Ganem

November 22, 2021

5  out of  5
rating by Paul Ganem
"Good insurance agent. Very responsive staff."
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Lisa Shower

October 21, 2021

5  out of  5
rating by Lisa Shower
"Outstanding customer service from a staff that truly cares!"
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Steven Barry

March 12, 2021

5  out of  5
rating by Steven Barry
"Great place to get your insurance needs..friendly staff."
We responded:
"Steve, Thanks for the kind words. My staff and I miss you as a neighbor business."
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David Monsour

January 28, 2021

5  out of  5
rating by David Monsour
"I switched my insurance to Mike Ball a few years ago and my experience has been fantastic. Their pricing is competitive and their service has been top notch. As a real estate professional I work with a lot of insurance companies and can say with confidence that this is one of the best. If you're shopping around be sure to let Mike and his team have a shot at your business. 5 Stars!"
We responded:
"Thanks Dave! We appreciate the your business. We try our best to treat all of our customers like they are Patrick Mahomes. However, there is no need to get the Mahomes hair cut to get the same professional service:)"
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Cherie Hunter

January 28, 2021

5  out of  5
rating by Cherie Hunter
"Heather Parrish A+++++ for the best customer service experience! Any other company would have treated me as just a number, you took the time and effort to help me through every step of my car accident claim. One less stress in the experience. A million thank yous"
We responded:
"Thanks Cherie for your kind words from your experience working with Heather. She takes great pride in taking care of our customers when times are tough after an accident."
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Laura Ingle

January 12, 2021

5  out of  5
rating by Laura Ingle
"We have been with Mike Ball's State Farm office for about a year now and could not have made a better choice when we made the switch to State Farm! Someone is always there to answer the phone or emails. Heather and James are a pleasure to work with!"
We responded:
"Thank you Laura. We are glad we can take care of your insurance needs. I’ll be sure to pass your kind words on to Heather and James."
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LiveWorkPlay Media

December 1, 2020

5  out of  5
rating by LiveWorkPlay Media
"Definitely one of the most responsive companies! Not only that they are welcoming, have great prices and are super helpful. I split my time between two different states and Jen actually helped find a State Farm agent in Florida for me and connected me to them via email. Love everything about this company!"
We responded:
"Christine, Thanks for the kind words!! Jen always tries to go the extra mile for our customers. Bring some sunshine back to PA next time you come north!"
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Clay Stratton

July 23, 2020

5  out of  5
rating by Clay Stratton
"James was kind and super helpful! They got me a great deal for my home and auto policy. Everything was done quick and professional."
We responded:
"Clay, Thanks for your kind words. I’ll pass your feedback on to James!"